Problems with ordering?

If you have filled out the order form and our billing system rejected it, please check the following:

Enter a NON-FREE e-mail address in the order form. We are receiving a lot of fraud messages from the owners of free e-mail accounts and have to block them. Use your e-mail address at your ISP or your working e-mail address. We'll use your e-mail address only once - to send you your registration details.
Check the credit card data - you should enter 16 digits shown on the front side of your card. Enter the valid card expiration date - month and year, this is required information to process the payment. Also, validate the card name - VISA, Master Card, Discover, etc. Enter the valid cardholder name - it is checked automatically and can be a reason to discard the payment.
Choose the country where you are residing. We check it using your IP address and may block the payment automatically if the IP address doesn't match the country.
Try to order by phone or fax - see details here.
Still failed? Please contact us immediately to resolve the problem. We are glad to help you!